Terms and Conditions

By accessing and using the services provided by Zisebot Digital Pvt Ltd ("Company", "we", "our", "us"), you accept and agree to be bound by the terms and provision of this agreement. In addition, when using our services, you shall be subject to any posted guidelines or rules applicable to such services.

These Terms and Conditions apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Zisebot Digital Marketing Agency provides comprehensive digital marketing services including but not limited to:

• Search Engine Optimization (SEO)
• Social Media Marketing (SMM)
• Content Marketing and Strategy
• Email Marketing Campaigns
• Website Development and Design
• Pay-Per-Click Advertising (PPC)
• Analytics and Reporting Services

All services are provided on a project or retainer basis as detailed in individual service agreements. We reserve the right to modify, suspend, or discontinue any service at any time without notice.

Service Delivery Timeline: Estimated timelines for service delivery are provided in individual proposals. Actual delivery times may vary based on project complexity, client responsiveness, and other factors.

Fees and Payment Schedule: All fees for services are outlined in individual service agreements. Payment terms typically include:

1. Initial Deposit: A non-refundable deposit is required to commence work on most projects
2. Milestone Payments: For larger projects, payments are tied to project milestones
3. Monthly Retainer: Ongoing services are billed monthly in advance
4. Final Payment: Balance due upon project completion and before final delivery

Late Payments: Payments are due within 15 days of invoice date. Late payments may be subject to:

• A late fee of 1.5% per month on overdue balances
• Suspension of services until account is brought current
• Additional administrative fees for collections

Refund Policy: Due to the custom nature of our services, refunds are typically not provided once work has commenced. Specific refund terms are outlined in individual service agreements.

Client Content: You retain all rights to your proprietary content, materials, and data provided to us for service delivery.

Our Work Product: Upon full payment of all fees, you receive the following rights to work product:

• Website Development: Full ownership of custom-developed code and design
• Content Creation: Ownership of written content, graphics, and multimedia created specifically for you
• Strategic Documents: Ownership of marketing strategies, plans, and reports created for your business

Our Proprietary Materials: We retain ownership of our proprietary methodologies, tools, templates, and software. These may be licensed to you for use during our engagement.

Third-Party Materials: Any third-party materials (stock photos, software licenses, etc.) used in your project remain subject to their original license terms.

Both parties agree to maintain the confidentiality of proprietary information received from the other party during the term of this agreement and for a period of three (3) years thereafter.

Confidential Information Includes:

• Business plans and strategies
• Financial information
• Customer lists and data
• Proprietary methodologies
• Trade secrets

Exceptions: Confidentiality obligations do not apply to information that:

• Was previously known to the receiving party
• Becomes publicly available through no fault of the receiving party
• Is independently developed by the receiving party
• Is required to be disclosed by law

Maximum Liability: In no event shall Zisebot Digital Pvt Ltd's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using our services during the six (6) months preceding the claim.

Service Results: While we use our expertise to achieve the best possible results, we do not guarantee specific outcomes, rankings, traffic numbers, or revenue increases. Digital marketing results depend on numerous factors beyond our control.

Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, pandemics, or internet service failures.

Termination by Either Party: Either party may terminate a service agreement with thirty (30) days written notice. For monthly retainer agreements, notice must be provided at least thirty (30) days before the next billing cycle.

Termination for Cause: Either party may terminate immediately if the other party:

• Materially breaches these terms and fails to cure within fifteen (15) days of notice
• Becomes insolvent or files for bankruptcy
• Engages in illegal or fraudulent activities

Effects of Termination: Upon termination:

1. All unpaid fees become immediately due
2. You must cease using any proprietary materials we've licensed to you
3. We will provide all completed work product for which payment has been received
4. Both parties shall return or destroy the other's confidential information

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Dispute Resolution: Any disputes arising from these terms shall be resolved through the following process:

1. Negotiation: Parties agree to attempt to resolve disputes through good faith negotiation for thirty (30) days
2. Mediation: If negotiation fails, parties agree to attempt mediation before resorting to arbitration or litigation
3. Arbitration: Any unresolved disputes shall be settled by binding arbitration in accordance with Indian arbitration laws

Jurisdiction: The courts located in Firozabad, Uttar Pradesh, India shall have exclusive jurisdiction over any disputes arising from these terms.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

Notification of Changes: We will notify you of any material changes to these terms by:

• Posting the updated terms on our website
• Sending an email to the address associated with your account
• Including notice in your monthly service reports

Review Responsibility: It is your responsibility to review these Terms and Conditions periodically for changes. The date of the last update will always be displayed at the top of this document.

If you have any questions about these Terms and Conditions, please contact us:

For urgent legal matters, please mark your correspondence as "URGENT - LEGAL" in the subject line.